Help Desk

Company Name:
Required Skills:
Superior phone etiquette and customer support skills
Excellent verbal and written communication skills
Browser and related technologies
Microsoft Office
Windows 7- MAC is a plus
Desired Skills:
Past Customer experience
Ability to effectively multi-task and keep up within a fast-paced environment
Strong attention to detail and follow up skills
Flexibility with the ability to work in a dynamic customer oriented department
Strong problem solving skills
Insight into experience needed(please update to the following:
Strong customer care and savvy
Technical aptitude
Experience working in a fast paced customer driven environment
Attention to detail
Please describe the role and scope:
Accurately and efficiently services Help Desk customers. Providing World Class Service by actively listening to customers needs and applying tailored solutions to resolve the customers problem. Escalate global issues to Escalated Customer Support for resolution. Accurately and effectively documents customer problem and symptoms in ticketing system

Experis is an Equal Opportunity Employer (EOE/AA)
Company Description:
We don't just find jobs. We give you the power to work the way you want, reach for new opportunities and achieve your goals. After 40-plus years matching professional talent to satisfying career paths, Experis knows that it's not only what you can do that's important, but what you want to do. What inspires you. What fits your personal work style. And what works with your personal lifestyle. You need options. Experis has them.

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