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Business Analyst I - Claims, Service, Facets

Company Name:
Genpact, Jawood Healthcare Solutions
JAWOOD is seeking a Business Analyst I
ADDITIONAL SKILLS:
Experience with Excel, Visio, Word and Powerpoint required.
Previous Health experience is required.
Responsibilities:
Serves as a liaison between the internal/external business community and the IT organization in order to provide technical solutions to meet user needs.
Translates business requirements into functional specifications for the IT organization, manages changes to such specifications, and educates the IT organization on the direction of the business.
Gathers information about the organization's work processes and information flows.
Documents existing process in technical model format in order to evaluate and define new IT solutions and implementation processes.
Possesses an understanding of technological trends and uses this knowledge to bring solutions to business groups supported to enhance the enterprise's competitive edge.
Has basic knowledge in functions they support.
Has knowledge and background of other technologies and tools.
Has basic understanding of business, market and industry issues facing a specific business unit or function. Supports several simple to moderately complex business processes.
Requirements:
2 -4 years experience in computer related field
At least 1 year in requirements related role.
Interpret business needs and issues by gathering, analyzing, documenting and validating the Business area's user and technical (functional/non-functional) requirements. Under the direction of a Lead or Senior Business Analyst, participates in the creation of PRD (Project Requirements Document) including defining Business, User and functional and non-functional requirements needed for approval by Business and for use by Design, Development and Testing teams. Participates in the creation of the Requirements Management Plan to define, organize and schedule requirements management and development activities. Participates in requirements analysis and verification sessions. Participates in the tracking and management of open issues and assists in planning for resolution. Participates in development sessions and design reviews in order to ensure design meets user requirements.
25% Responsible for overall success of user acceptance testing, including results verification and release. Implements practices and procedures for end user test plans. Ensures all user acceptance tests are conducted and documented according to standards. Identifies and documents system deficiencies. Coordinates and participates in groups of end users who test, evaluate and validate new functions and applications and identify issues in software or services. Ensures continuing operational quality by documenting fixes and enhancements. Providing guidance and training to application end users. Provides ongoing assistance to software developers and testers to resolve defects during the testing process.
20% Troubleshoot systems problems identify cause of problems, work with appropriate group to correct problem. Track and resolve systems issues. Prioritize and manage new work requests. Develop solutions and workarounds that solve low complexity technical and/or business issues. Develop and maintain functional systems add-ons.
20 % Reviews, analyzes and creates detailed documentation of business systems and user needs. Responsible for writing all documentation in clear and well organized manner. Develops key project deliverables including requirements specifications, use cases, system test cases, training and documentation and user manuals for projects of low complexity.
10% Use project management techniques to establish roles and responsibilities, monitor project and request status and workload, and ensure deliverables of high quality, effectiveness and timeliness. Coordinates assigned projects from concept through implementation. Creates, develops and maintains project schedules for key deliverables by developing project plan, monitoring milestone completion and coordinating project progress. Accurately completes and submits status reports
SUPERVISORY RESPONSIBILITY:
The incumbent has no direct reports.
SCOPE DATA:
Directly accountable for supporting the quality and cost-effective development and maintenance of various mission-critical systems, programs or applications at Client. Responsible for defining and managing the scope of the business solution on corporate initiatives and on day to day maintenance projects.
QUALIFICATION REQUIREMENTS:
Required: This position requires a bachelor's degree in Information Technology, Computer Science or Business or equivalent relevant work experience in business analysis, systems analysis and/or testing and 1-3 years of related work experience in business analysis, systems analysis or testing.
Experience in or expose to business process analysis, Work flow, task analysis, user acceptance testing and requirements analysis.
Demonstrated ability to elicit, document, analyze and verify requirements.
Knowledge and experience with user acceptance testing concepts.
Proven project management skills.
Basic understanding of project Software Development Life Cycles.
Minimum of 1 year of demonstrated successful use of SDLC methodology or demonstrated knowledge of business processes related to the business area supporting.
Must demonstrate understanding of industry standard Business Analysis Best Practices.
Experience in or exposure to accurately modeling requirements using at least one if not more of the following: Workflow Modeling, Use Cases, Use Case Specification Process Modeling.
Ref#: 1000030886
Date published: 30-May-2014

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