Director, Network & Infrastructure
Director, Network & InfrastructureStevenson University
Summary:
The Director, Network & Infrastructure is responsible for managing and expanding operational activities associated with the University's network, servers & telecommunications infrastructure.
The scope of the supported infrastructure includes over 160 servers both physical and virtual, a wired and wireless network in excess of 15,000 endpoints across three campuses and in over 60 buildings, 100
terabytes of SAN storage and a VOIP telephone system with more than 1400 phone lines, voicemail and unified communications.
The Manager, Network & Infrastructure together with the CIO jointly share responsibility for IT data security and privacy concerns.
Department:
Information Technology (OITEducation/
Experience:
Bachelor's degree in IT or a related field plus three years of experience in people and project management in addition to twelve
years of hands on experience with network infrastructure or equivalent combination of education and experience.
Industry certifications in a relevant field is a plus.
The manager's position is hands-on and the manager is expected to be able to perform the duties of any member of the network and infrastructure teamValid driver's license with good driving record; must be insurable.
Knowledge/Skills/Ability:
Thorough knowledge of data communications and network technologies and server hardware, storage systems and operating systems Excellent project management skills; ability to organize and prioritize multiple complex projects.
Sound judgment, integrity, and commitment to the mission, vision, and values of Stevenson University.
Excellent communication skills; both written and oral with technical and non-technical colleagues and clients.
Excellent team-building skills with technical and non-technical colleagues and clients; excellent supervisory skills.
Experience with formal change management control.
Experience with requirements development and RFP processes, vendor evaluation and relationships management desirable.
Experience with Aruba, Nortel, Cisco, MS Server and IP Telephony products desirable preferred.
A practical level of experience implementing and administrating common TCP/IP-based services, including DNS, DHCP, HTTP, FTP, SMTP, etc.
Ability to take direction from others, as well as work independently with limited direct supervision.
Dependability, flexibility and willingness to adhere to non-standard work schedule mandatory.
This position is a 24 7 365 support position which includes rotating on call support responsibilities.
Experience with performance monitoring and analysis on large networks.
Experience using tools associated with packet sniffing and packet shaping.
Experience and/or knowledge of network security principals Ability to carry cell phone at all times and respond to calls from CIO.
Must be fluent in English verbal and written.
Ability to work evenings and weekends as needed.
Ability to travel between campuses.
Physical Requirements:
Medium work:
Exerting up to 50 pounds of force occasionally and/or a negligible amount of force constantly to move objects.
Activity includes keyboarding, standing and/or sitting, walking, lifting, climbing, stooping, kneeling, crouching, crawling, reaching, talking and hearing.
Close visual acuity to perform an activity such as viewing a computer terminal and reading printed materials.
Subject to both environmental conditions; activities occur inside and outside.
Essential Functions:
Manage Network and infrastructure staff.
Responsible for the operation of three full function data centers.
Responsible for hiring and performance evaluations of the staff within the network and infrastructure team.
Proactively develop strategies that enable prompt resolutions to issues regarding IT data security and privacy.
Install, configure, support and troubleshoot routers, firewalls and switches and all infrastructure components.
Monitor the health of the network infrastructure.
Report and resolve any issues.
Identify, research, and propose new technologies, services, and/or products to enhance the functionality, and/or cost effectiveness of the college's network and telecommunications infrastructure.
Maintain and improve the college's network and enterprise systems in order to provide maximum performance and reliability.
Collaborate with OIT senior level staff on projects and division-wide initiatives.
Revise and/or develop college OIT policies and procedures, including but not limited to policies pertaining to network technologies, enterprise systems, technology support and network security.
Ensure timely resolution of service incidents and completion of client service requests.
Manage operational area projects including completion of standard project plan documentation, development and management of project schedule and resources, and regular project status reporting on schedule, budget, and expected results.
Ensure thorough research, development, and communication regarding the introduction of new equipment, software or services, in order to minimize the introduction of failure and vulnerabilities into the college's technical environment.
Lead staff in adapting to new equipment, software, services, policies and procedures.
Build a positive team environment in which roles and responsibilities are clearly defined aligned with industry best practices.
Ensure appropriate training/staff development.
Develop a client service-oriented, efficient staff team.
Evaluate and performance appraise, mentor and guide Network and Enterprise staff.
Reports To:
CIOWork Location:
Owings MillsPosition Category:
StaffPosition Type:
Months/Year:
12Hrs/Week:
40FLSA:
ExemptClose Date:
Open Until Filled:
NoTo be considered for this position please visit our web site and apply on line at the following link:
stevenson.
peopleadmin.
comEOE/AA Employer of Minorities/Females/Veterans/DisabilityCopyright 2022 Jobelephant.
com Inc.
All rights reserved.
Posted by the FREE value-added recruitment advertising agency jeid-14304737bac4ce48b5ae2633d7cf73c9recblid z2axpimhz66cm9adybb2f9o77i35xo Recommended Skills Adaptability Change Management Cisco Computer Architectures Computer Terminals Customer Service Estimated Salary: $20 to $28 per hour based on qualifications.
Summary:
The Director, Network & Infrastructure is responsible for managing and expanding operational activities associated with the University's network, servers & telecommunications infrastructure.
The scope of the supported infrastructure includes over 160 servers both physical and virtual, a wired and wireless network in excess of 15,000 endpoints across three campuses and in over 60 buildings, 100
terabytes of SAN storage and a VOIP telephone system with more than 1400 phone lines, voicemail and unified communications.
The Manager, Network & Infrastructure together with the CIO jointly share responsibility for IT data security and privacy concerns.
Department:
Information Technology (OITEducation/
Experience:
Bachelor's degree in IT or a related field plus three years of experience in people and project management in addition to twelve
years of hands on experience with network infrastructure or equivalent combination of education and experience.
Industry certifications in a relevant field is a plus.
The manager's position is hands-on and the manager is expected to be able to perform the duties of any member of the network and infrastructure teamValid driver's license with good driving record; must be insurable.
Knowledge/Skills/Ability:
Thorough knowledge of data communications and network technologies and server hardware, storage systems and operating systems Excellent project management skills; ability to organize and prioritize multiple complex projects.
Sound judgment, integrity, and commitment to the mission, vision, and values of Stevenson University.
Excellent communication skills; both written and oral with technical and non-technical colleagues and clients.
Excellent team-building skills with technical and non-technical colleagues and clients; excellent supervisory skills.
Experience with formal change management control.
Experience with requirements development and RFP processes, vendor evaluation and relationships management desirable.
Experience with Aruba, Nortel, Cisco, MS Server and IP Telephony products desirable preferred.
A practical level of experience implementing and administrating common TCP/IP-based services, including DNS, DHCP, HTTP, FTP, SMTP, etc.
Ability to take direction from others, as well as work independently with limited direct supervision.
Dependability, flexibility and willingness to adhere to non-standard work schedule mandatory.
This position is a 24 7 365 support position which includes rotating on call support responsibilities.
Experience with performance monitoring and analysis on large networks.
Experience using tools associated with packet sniffing and packet shaping.
Experience and/or knowledge of network security principals Ability to carry cell phone at all times and respond to calls from CIO.
Must be fluent in English verbal and written.
Ability to work evenings and weekends as needed.
Ability to travel between campuses.
Physical Requirements:
Medium work:
Exerting up to 50 pounds of force occasionally and/or a negligible amount of force constantly to move objects.
Activity includes keyboarding, standing and/or sitting, walking, lifting, climbing, stooping, kneeling, crouching, crawling, reaching, talking and hearing.
Close visual acuity to perform an activity such as viewing a computer terminal and reading printed materials.
Subject to both environmental conditions; activities occur inside and outside.
Essential Functions:
Manage Network and infrastructure staff.
Responsible for the operation of three full function data centers.
Responsible for hiring and performance evaluations of the staff within the network and infrastructure team.
Proactively develop strategies that enable prompt resolutions to issues regarding IT data security and privacy.
Install, configure, support and troubleshoot routers, firewalls and switches and all infrastructure components.
Monitor the health of the network infrastructure.
Report and resolve any issues.
Identify, research, and propose new technologies, services, and/or products to enhance the functionality, and/or cost effectiveness of the college's network and telecommunications infrastructure.
Maintain and improve the college's network and enterprise systems in order to provide maximum performance and reliability.
Collaborate with OIT senior level staff on projects and division-wide initiatives.
Revise and/or develop college OIT policies and procedures, including but not limited to policies pertaining to network technologies, enterprise systems, technology support and network security.
Ensure timely resolution of service incidents and completion of client service requests.
Manage operational area projects including completion of standard project plan documentation, development and management of project schedule and resources, and regular project status reporting on schedule, budget, and expected results.
Ensure thorough research, development, and communication regarding the introduction of new equipment, software or services, in order to minimize the introduction of failure and vulnerabilities into the college's technical environment.
Lead staff in adapting to new equipment, software, services, policies and procedures.
Build a positive team environment in which roles and responsibilities are clearly defined aligned with industry best practices.
Ensure appropriate training/staff development.
Develop a client service-oriented, efficient staff team.
Evaluate and performance appraise, mentor and guide Network and Enterprise staff.
Reports To:
CIOWork Location:
Owings MillsPosition Category:
StaffPosition Type:
Months/Year:
12Hrs/Week:
40FLSA:
ExemptClose Date:
Open Until Filled:
NoTo be considered for this position please visit our web site and apply on line at the following link:
stevenson.
peopleadmin.
comEOE/AA Employer of Minorities/Females/Veterans/DisabilityCopyright 2022 Jobelephant.
com Inc.
All rights reserved.
Posted by the FREE value-added recruitment advertising agency jeid-14304737bac4ce48b5ae2633d7cf73c9recblid z2axpimhz66cm9adybb2f9o77i35xo Recommended Skills Adaptability Change Management Cisco Computer Architectures Computer Terminals Customer Service Estimated Salary: $20 to $28 per hour based on qualifications.
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