Patient Services Representative - Orthodontic Associates Community, Social Services & Nonprofit - Owings Mills, MD at Geebo

Patient Services Representative - Orthodontic Associates

Owings Mills, MD Owings Mills, MD Full-time Full-time Estimated:
$33.
7K - $42.
6K a year Estimated:
$33.
7K - $42.
6K a year 20 hours ago 20 hours ago 20 hours ago Job
Summary:
myOrthos & Orthodontic Associates are looking for a motivated Front Desk Coordinator to join our team! The Front Desk Coordinator is responsible for welcoming visitors, checking patients in and out for their appointments, answering incoming calls, and scheduling future appointments.
They will perform administrative duties necessary to ensure the orthodontic practice is running smoothly.
Duties &
Responsibilities:
Greeting and welcoming patients to the practice.
Address patients questions and concerns with care Scheduling, rescheduling, confirming, or canceling appointments as needed Follow up on no shows/cancellation of appointments Assist patients to fill out information forms.
Updating patient records in practice management software and documenting recent treatments and procedures.
Verifying methods of payment and collecting payments as needed.
Performing general office duties as needed Organize and maintain patient waiting areas as well as front-desk areas.
Required Skills/Abilities:
Working knowledge of general administrative practices.
Good telephone etiquette.
Exceptional organizational skills.
Impeccable Customer Service Education and
Experience:
High school diploma or GED.
Certification in office administration, medical administration, or related fields is advantageous.
Experience working in a dental or medical office preferred Sound knowledge of dental terminology.
Experience with dental practice management software.
Estimated Salary: $20 to $28 per hour based on qualifications.

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